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Software Assurance Subscription

What is Software Assurance?

Software Assurance is a subscription-based VIP support package. If the Software Assurance is applied to your license, you are entitled to best possible support for the license in question.

What are the benefits?

  • Priority email support

    You are entitled to request help through our VIP contact form which is unlocked within this page as soon as you purchase a Software Assurance subscription. We take priority on the cases submitted by You answering them before any other tickets received by none subscription users.

  • Priority phone support

    You are entitled to a direct line to our senior support staff. You will be provided with the VIP phone number and subscription ID. Your phone calls will go directly to our senior support members who are more experienced so you're sure you're getting the best possible support.

  • Priority Tier 2 chat support

    The same rules apply for chat support. If you initiate the chat via the VIP contact form, the chat will go to one of our senior support members. This way you can request the TeamViewer support right away and you'll be sure you're in good hands.

  • 90 Day Money Back Guarantee We provide refunds for the subscription charged within the first 90 days if in any case, you see fit that we did not provide you with the services included.

Sounds great, right?

If you're interested in purchasing Software Assurance and the TSPrint or TSScan license, simply go to the purchase page of one of the products and proceed with the purchase. The Software Assurance window will pop-up prompting you if you're interested.


If you'd like to add Software Assurance to an existing license, simply click on the "Add Software Assurance" button on your Licenses page.


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