To add Software Assurance to your existing license, navigate to the list of generated licenses.
Once you're there, you can choose between adding Software Assurance to multiple licenses at once or directly on just a single license.
Click on the "Options" as shown in the image below.
Once you do so, an additional menu will pop up where you can choose "Add Software Assurance Subscription".
This one is pretty straight-forward as well. Once you're located at the list of the generated licenses section, all you have to do is to click on the "Add Software Assurance" button located in the top right corner of your licenses section.
Once you click on it, the cart will be displayed as well as the "add" signs used to put the licenses in the cart.
As soon as you have all your licenses in the cart, click on the "Checkout" button, and proceed with the purchase.
You can open a VIP ticket in many ways. The one we would suggest is to log in to your customer account and click on the "Software Assurance" in the menu. The following will be displayed:
Here you can choose if you will contact our VIP support team via email, chat, or VIP phone directly.
The other way of opening a ticket would be to scroll to the licenses section and click on the "Options" where you will be offered to "Open Software Assurance Ticket" :
Request a free trial license extension in case you need more time to evaluate our product. You will receive your new trial license shortly after you fill out the application.
Cloud services and managed services providers can benefit with our products. The TerminalWorks Partner Program enables you to buy license packages of TerminalWorks products and resell them.